Privacy policy - Akrovalis

Privacy Policy

The access to the webpage of AKROVALIS, S.L., from the different channels and social media existing, allow the digital access to our company envisioning the departments and activities, it is free usage, without it being possible to infer that improper use can be made, but within the legal framework established for that purpose, to the exception to some areas, buy or hire, the clients and interested users, that must provide us certain personal data, either to contact later by phone or e-mail, and inform you of the services requested, or to have direct access to our website through the Registry enabled for purchases or services.

The access to the webpage of AKROVALIS, S.L. is access free, and the data shared are for the exclusive use of our company It will NOT sell, assign or inform third parties, unless it is by legal imperative or judicial request.

Through the web only basic data will be requested, using other channels for the sending-receiving documents, except for when expressly authorized to do so by the user.

We do not have direct access to any of your data, neither our systems allow us to know them if you haven’t expressly communicated, for example, name, telephone, address or mail, etc. for example we use cookies to make easier the browsing and with statistical purposes. Our client is committed, as could not be otherwise, to respect and comply by the current law and that proceed accordingly at every moment respecting the transparency principles in the terms set in the RGPD. See our Cookie Policy.

AKROVALIS SL., reserves the right, in its sole discretion, to adapt and update the current privacy policy in compliance with regulations currently in effect and the updates or changes that the legislator could carry out.

The user is responsible for, and guarantees that the data provided in our page, as well as, our personal data, are correct and belong to a natural or legal person, and the inaccuracy or falsity in any such data are of total responsibility of the user.


We do not share the personal data of our clients and users, but we share it with our technology service providers so you can browse on the different areas of our web, with the purpose of analyzing what is more important and the difficulty or ease of browsing.

At some point in our business relationship and depending on the purpose of the contracted service, various reputable companies may intervene, although the main services are carried out by:

GOOGLE, INC. DELAWARE, Mountain View (California) that meets the European Technological Standards. You can check the Privacy Shield agreement between the EU and the US at:

Transport: we work with GLS and post office. We always look for the most efficient company to make shipments in the destination city.


We inform that the data that the user leaves in our webpage, are for the exclusive use of our company. They are not sold, assigned, nor are third parties informed and are treated with total confidentiality.


We inform that the bank and credit card details when making a payment through our website are not transferred to our databases, but are transferred directly to the bank through the payment gateway, without leaving any data of your card in our files. It is a user-bank transaction, this being the one who informs us that you have made the payment, but does not inform us of your bank details.


At any time the user can exercise the right of access, rectification, portability and opposition of his personal data in the terms established in the Organic Law 15/1999 regarding the Protection of Personal (LOPD), in accordance with the recent adaptation of the European RGPD regulation.

The limitation or deletion of personal data may be carried out if there are no legal obligations that impose a specific custody period, as for example, in the case of invoices, which must be kept during the legal period that the Tax Agency has legally established at all times.

To exercise their rights, the user must indicate his intention to the responsible of the treatment AKROVALIS SL., in writing, preferably sent via e-mail, although you can also do it by mail with unequivocal identification of your person, indicating that you want to exercise your rights and accompanying scanned or by means of a photocopy the DNI or NIE in force, and you can do so at the following email addresses: [email protected] or the data controller, and Data Protection Officer [email protected]

If you believe that your data has not been properly processed, you can file a claim with the Spanish Data Protection


Responsible for data processing: AKROVALIS SL, CIF: B-66189739 with registered office in Calle Italia, nº32 de El Masnou (08320) Barcelona.

Responsible for data processing and Data Protection: Lydia Jardí. Av. Carrilet, 3, edificio D, 2º. Ciudad de la Justicia de Barcelona y L’ Hospitalet -08902- L’Hospitalet (Barcelona)

Responsible e-mail: [email protected]
Manager and DPD e-mail: [email protected]

Purpose of the treatment: AKROVALIS, SL is the owner of the webpage of the domain, it uses the information provided and the data submitted for the purchase or sale of products offered in this webpage and to manage consultations and information that is of interest of the user to improve the experience of the user. His data is not sold or assigned to third parties and are for the exclusive use of AKROVALIS SL.

We may collect your name and email address to send you our promotional emails. This information may be used to contact you about sales, special offers and new features available through the site. You can object at any time and without providing any reason to such use (for example, by clicking the unsubscribe link that appears in our marketing emails).

Legitimation of treatment: We don’t have access to your data unless you have given us your consent because you are the ones that has provided it, it will be stored in our data base to carry out your purchase and inform you about your order and products that might be of your interest.

The data that you provide us for the payment of the purchase of our products is automatically redirected to a payment gateway of exclusive communication between you and the bank: BANCO DE SABADELL, so we do not process or store your data.

Recipient of your data: Your data is for the exclusive use of AKROVALIS SL. We do not transfer or sell any data of our clients, potential clients, users or visitors to our Website.

To ensure that your order arrives to adress that you mentioned, we use our own transport, courier services and international and national transports with renowned companies with whom we have signed a confidentiality and non-transmission contract, sale or transfer of the data of our clients.


Time of permanence of your personal data in our systems

The personal data of the user in our website will be kept while the relation and exchange of information and business relationship involves selling or purchasing, that will be susceptible to different deadlines depending on the type of relation.

In the case of clients, due to tax obligations, even if they exercise the right to cancel their data, they must remain in our systems for the time prescribed by law for fiscal and tax reasons. At the end of this period they will be destroyed.

In the case of users of the Website who request information and provide us with their data, without being buyers, their data will remain in our databases, and at the user’s request, they will be canceled immediately, if possible and within a maximum period of 30 days from your request.

Origin of data

The data of the natural persons with whom AKIROVALIS SL maintains or may maintain a commercial relationship, are always obtained through the client or user of our Website, and can be obtained when making the purchase on our Website, or when requesting information, as well as during fairs and congresses, and all of them are voluntarily uploaded and with the relevant legal notices before filling in the forms, which you can also provide us via post, email or instant messaging.

Category of the data

The data requested to provide our information and purchase services are the basic ones, not requesting data that requires Medium or High security, since the data that could require this security, such as payments by card, are made through the BANK’s payment gateway. DE SABADELL that from our Website, disconnects momentarily and connects directly, initiating the economic transaction that takes place between the bank and the buyer, without intervention by AKROVALIS SL. Until the completion of the transaction, at which point you are automatically reconnected to our website.

Third-party databases

AKROVALIS SL does not use data from third party databases, even if they are legitimate, neither through purchase nor through assignment, since they are obtained voluntarily from the interested parties themselves. If in the future this situation could arise, in accordance with the RGPD, the interested parties will be informed of the obtaining of their data within a reasonable period of time or, in the first communication with the interested party, without the need for prior request.


We care and cosset our security systems and detection of potential dangers because your security is ours. If we were to have a failure that would put at risk the data of our clients, either for own reasons or for third parties, we would immediately provide you with the necessary information about all that happened and with time we could reestablish safe communications, if every issue is solved. If every issue is solved, we will inform you so you can change all the Registration passwords.

In case of having a security breach in our systems, in addition to informing you, we will also proceed to inform the AEPD Spanish Data Protection Agency at calle Jorge Juan, 6, 28001 MADRID, that such breach has occurred, Tel. +34 901 100 099, in compliance with current regulations.

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